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Who Do I Call About a Leaking Water Main?

If you’ve noticed a problem with a leaking water main leading into your home, you may not know where to start or who to call. Who is responsible for repairing a water line going into your home? Is it your responsibility? The water companies? Who can fix it?

These are all questions you may have, and you may not know where to begin.

Let’s look at what a leaking water main means for you, and who you need to call to have it repaired.

Who Do I Call About a Leaking Water Main?

How do you Know you Have a Problem?

If you are on the city water grid, that means that the water is run into your home using a water main line. This line likely runs through your yard (usually front yard) and brings water into the house. If you have a slow leak it may be hard to detect, but one way to tell is by observing the grass around the line.

Do you have a place in your yard where the grass seems longer, greener, and more full? It could be because that grass is unintentionally getting more water than the rest.

If you notice a sudden change in your water pressure, a leaking line may be the culprit. In this case, it’s likely that rather than a slow leak, there is a bigger issue. In this case you may also notice a wet area in your lawn or by your house, depending on where the leak is.

Having a leaking water main may not cause major damage in the short term, but it can dramatically increase your water bill each month. If you have a major leak closer to the house, it could potentially cause water damage to the house, so it is important to deal with it quickly.

Who to Call First?

If you notice signs of a slow leak or a major leak the first number to call would be that of your water provider. They can send someone out to inspect the line and let you know if there is any issue with it. If you are unable to reach them and have an urgent issue, you could call a plumber to get their opinion on the situation, but generally they will deal with issues inside the home rather than outside.

Whose Responsibility is it?

You may think that by default a leaking water main would be the responsibility of the water company to fix, however if the leak is on your property, it is your responsibility. The water company will send someone out to fix the leak, but unfortunately the cost of repairs will fall on you.

If the leak sits outside of your property line but impacts your water or water usage, the repair cost will fall on the water company.

Michael Runk Can Help Advise on Maryland Water Main Services

If you are concerned you have a water line leak on your property because you’ve noticed any of the warning signs mentioned above, it would be wise to notify the water company so they can have someone come out and take a look.

If you are concerned because of water pressure problems, or you just have general questions, call us at Michael Runk Plumbing and Heating, we’d love to help. We can come out and take a look if you are concerned about your water pressure, and rule out any internal problems with your plumbing, so you can get the kind of help you need with your main water line.

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