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What to Ask Your Plumbing Repair Service

When facing plumbing issues in your home or office, it’s essential to hire a professional plumbing repair service to ensure that the problem is fixed correctly and efficiently. However, not all plumbing companies are the same, and it’s crucial to ask the right questions to make an informed decision. Here is a comprehensive guide on what to ask your plumbing repair service before hiring them.


1. Are you licensed and insured?

The first and most crucial question to ask any plumbing repair service is whether they are licensed and insured. A reputable company will have the necessary licenses and certifications to operate legally. Additionally, insurance coverage protects you and the company in case of accidents or damages that may occur during the repair process.

2. How long have you been in business?

Experience matters when it comes to plumbing repairs. Inquire about the company’s history and how long they have been operating. A well-established plumbing repair service with years of experience is more likely to have encountered a wide range of plumbing issues and can handle your problem effectively.


3. Can you provide references or testimonials?

Requesting references or testimonials from past clients is an excellent way to gauge the quality of service provided by a plumbing repair company. A reputable service provider will gladly offer references that you can contact to inquire about their experience with the company. You can also check online review platforms for feedback from previous customers.


4. What services do you offer?

Plumbing repairs can encompass a wide range of issues, from leaky faucets to sewer line replacements. Ensure that the plumbing repair service you are considering offers the specific services you need. Some companies specialize in certain areas, such as residential or commercial plumbing, while others may offer a full range of services for both.


5. Do you provide emergency services?

Plumbing emergencies can happen at any time, day or night. It’s crucial to know if the plumbing repair service offers emergency services and how quickly they can respond to urgent situations. A reliable company will have a 24/7 emergency hotline and a prompt response time to minimize potential damage from plumbing emergencies.


6. What are your pricing and payment terms?

Understanding the pricing structure and payment terms upfront will help you avoid any surprises when the repair is complete. Ask for a detailed breakdown of the costs involved, including labor, materials, and any additional fees. Additionally, inquire about their payment options, such as upfront payment, installment plans, or financing options.


7. Are your technicians certified or trained?

To ensure high-quality repairs, it’s important to know if the plumbing repair service employs certified or trained technicians. Certified plumbers have undergone the necessary training and education to handle various plumbing issues efficiently. Ask about the qualifications of their technicians and if they stay updated with the latest industry standards and techniques.


Here to Answer All Your Questions 

When you need a trustworthy, reliable plumbing repair technician, turn to Michael Runk Plumbing and Heating. Not only will we efficiently resolve all your plumbing repair needs, but we’ll also answer any questions you may have because we understand the importance of transparency. Contact us today with any questions or to schedule an appointment.

We look forward to working with you.

What Our Customers Say

"Great experience. Moved into a new home and experienced major plumbing issues (flooding) the morning after New Years. The plumber arrived that morning within the hour and relieved the issues, also provided some recommendations that benefited us in the long-run."

-Matt Lewis

Get Your Water Flowing Again

Click here to view the areas that we serve

Frederick County: Frederick (21701, 20702, 21703, 21709), New Market (21774) , Mount Airy (21771), Urbana (21704), Ijamsville (21754), Walkersville (21793), Libertytown (21762), Damascus (20872), and more.

Howard County: Clarksville (21029), Columbia (21044), Cooksville (21723), Dorsey (21075), Elkridge (21075), Ellicott City (21043), Fulton (20759), Glenelg (21737), Glenwood (21738), Granite (21163), Hanover (21076), Highland (20777), Jessup (20794), Lisbon (21765), Marriottsville (21104), North Laurel (20723), West Friendship (21794), Woodbine (21797), Woodstock (21163), and more.

Montgomery County: Olney (20832), Damascus (20872), Laytonsville (20882), Silver Spring (20910), Clarksburg (20871), Gaithersburg (20878), Germantown (20876), Bethesda (20816), Chevy Chase (20815), and more.

Baltimore County: Arbutus (21227), Catonsville (21228, 21250), Cockeysville (21030, 21031, 21065), Dundalk (21222), Edgemere (21219), Essex (21221), Garrison (21055), Lansdowne (21227), Lochearn (21207), Lutherville (21093), Middle River (21220), Milford Mill (21244), Overlea (21236), Owings Mills (21117), Parkville (21234), Park Heights (21215), Pikesville (21208), Randallstown (21133), Reisterstown (21136), Rosedale (21237), Timonium (21093), Towson (21204), White Marsh (21162), Woodlawn (21207), and more.

Carroll County: Eldersburg (21784), Finksburg (21048), Hampstead (21074), Manchester (21102), Marriottsville (21104), Taneytown (21787), Union Bridge (21791), Westminster (21157, 21158), Mount Airy (21771), New Windsor (21776), Sykesville (21784), Woodbine (21797), Taneytown (21787), and more.

Washington, DC and Northern Virginia

Michael Runk Plumbing and Heating